Job Description

JOB TITLE: Account Coordinator, Dental

LOCATION: Las Vegas, NV (on-site)

REPORTS TO: Operations Manager

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. 

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient. Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022, 2023, 2024, and 2025, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion.

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. ()

The Role:

We’re looking for a proactive and relationship-driven account coordinator to join our growing team. You’ll work directly with small and medium-sized business (SMB) partners across the U.S., helping them adopt our product, get the most out of their investment, and achieve measurable business outcomes.

REQUIREMENTS

What You’ll Be Doing: 

• Lead online onboarding and training sessions to set accounts up for success.
• Act as the primary point of contact for a portfolio of SMB clients, building strong, long-term relationships.
• Monitor account health and usage, identifying risks and opportunities to increase adoption and ROI.
• Partner with clients to understand business objectives and align them with our solutions.
• Review account performance and provide actionable insights to drive growth.
• Collaborate with internal teams (Sales, Product, Operations) to resolve issues quickly and deliver a great customer experience.
• Track and report account activities, progress, and outcomes in our CRM system.
• Contribute to team goals by driving product usage, satisfaction, and growth opportunities.
• Drive results in a fast-paced environment by managing multiple client accounts and priorities simultaneously, while maintaining exceptional attention to detail and timely follow- through.

What You Bring to the Table:

• 1 - 2 years of experience in Customer Success, Account Management, Sales, or a client-facing role (SaaS or fintech experience a plus)
• Proven ability to maintain client relationships
• Strong communication and presentation skills - comfortable leading training sessions and strategic conversations
• Data-driven approach with the ability to analyze account metrics and translate them into action plans
• Highly organized, adaptable, and comfortable managing multiple accounts simultaneously
• Ability to work both independently and collaboratively, taking ownership of responsibilities while contributing to team success.
• Exceptional time management skills with the ability to balance priorities and meet deadlines.
• Someone who believes in helping people access everyday needs. 

The Perks:

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024)
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching 
• Cell Phone Stipend 
• Casual Dress
• Open door policy / Open office floor plan
• Team based strategic planning + Team owned deliverables

Cultural Competencies for Success at Sunbit:

• Serve others before self - Service oriented mindset 
• Own the impact – Take ownership of maintaining and growing relationships with our accounts.
• Connect genuinely – Cultivate authentic connections with merchants, representing Sunbit with pride and integrity.
• Act fast – Respond quickly and efficiently to merchants, clients, and internal teams, ensuring swift resolution and support.
• Include always - Work closely with team and actively welcome peers within the organization
• Innovate for good - Help our current and prospective merchants utilize Sunbit’s innovative technology to help patients and customers alike

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Recruitment Fraud Disclaimer

We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at hr@sunbit.com to confirm.

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