Job Description

ALOHAS is more than a fashion brand : it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows! 😀

THE ROLE
We are seeking an entrepreneurial and strategic Country Manager to lead our expansion in the USA, focusing on online, wholesale, and retail channels . Based in New York, this role is perfect for a proactive leader who thrives in a dynamic startup environment and is eager to make a significant impact. As the Country Manager , you will be responsible for driving growth across all sales channels, managing operations, and building a strong foundation for our brand in the US market. This is a unique opportunity for a motivated individual to shape the future of ALOHAS in the USA and be a key player in our global journey

YOUR CHALLENGE

Strategic Leadership: Develop and execute a comprehensive strategy for ALOHAS' online, wholesale, and retail operations in the USA, aligning with global brand objectives. Identify market opportunities and drive initiatives to increase market share and brand visibility.
Sales and Business Development: Drive revenue growth by developing and implementing sales strategies across all channels. Manage relationships with key wholesale partners, negotiate contracts, and identify new business opportunities to expand ALOHAS' footprint.
E-commerce Management: Oversee the performance of the US online store, optimizing the customer journey, enhancing the user experience, and ensuring alignment with brand standards. Work closely with digital marketing teams to drive traffic, conversions, and customer engagement.
Retail Operations: Lead the expansion and management of retail operations in the USA. Oversee store openings, ensure exceptional in-store experiences, and implement visual merchandising strategies to reflect the ALOHAS brand.
Team & Staff Management: Build and lead a high-performing team across sales, operations, and support functions. Recruit, train, and mentor staff, fostering a culture of collaboration, innovation, and excellence.
Inventory & Logistics Management: Manage stock levels across all channels, coordinate logistics, and ensure efficient distribution to meet customer demand. Work closely with the supply chain team to optimize inventory turnover and minimize stockouts.
Customer Experience: Ensure the highest level of customer satisfaction across all channels. Develop and implement customer service strategies, act as a clienteling ambassador, and handle escalated customer issues effectively.
Financial Management: Oversee budgeting, forecasting, and financial performance for the US market. Monitor KPIs, analyze sales data, and provide regular reports to senior management with insights and recommendations.
Compliance & Operations: Ensure all US operations comply with local regulations, company policies, and brand standards. Streamline processes and identify areas for operational improvement to drive efficiency and scalability.
Brand Advocacy: Represent ALOHAS in the US market, building strong relationships with stakeholders, partners, and customers. Act as the brand ambassador, promoting our commitment to sustainability and responsible shopping.

YOU WILL ROCK AT THIS ROLE IF… 

• Proven experience as a Country Manager or in a senior leadership role overseeing multi-channel operations (online, wholesale, and retail) in the USA.
• A degree in Business Administration, Marketing, Retail Management, or a related field is preferred.
• Strong strategic mindset with a track record of driving growth in a competitive market.
• Exceptional leadership skills, with the ability to inspire and manage a diverse team across various functions.
• Proficient in e-commerce management, wholesale distribution, and retail operations.
• Strong analytical skills and experience in financial management, sales analysis, and performance reporting.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and influence stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Adaptable, proactive, and comfortable working in a fast-paced, high-growth environment.
• Based in New York.
• Fluent in English; Spanish is a plus.

BENEFITS of being part of ALOHAS

- Culture of freedom, responsibility, and trust ✨
- Flexible schedule: Fit it into your routine! ⏰
- Intensive workday in summer (July & August) 🌞
- We are a company with soul: we are aware of wellness (we have a Wellness Program) 🧘🏼‍♀️, sustainability 🌱 (it's our core but we also have initiatives), family conciliation, maternity and paternity 👶🏼, gender equality and diversity.
- Mental Health Support 🧠: Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
- Discounts: You will have up to 70% discount on all our products 💯 and we do not forget your family and friends either!
- Home office setup: You will get a laptop + electronic devices like a keyboard, mouse, and second screen 💻
- Keep learning with ALOHAS 🎓 We offer English courses to our employees, and more languages coming soon!
- We take care of your happiness 🌈 and professional growth with constructive feedback 💪
- After-work events in Barcelona and Madrid every month 🎉 

  Ready for the challenge?🚀 About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.com  

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