Position: Customer Experience & C-Store Specialist
Reports to: Office Manager
Location: Lisbon, ND
Position Type: Full-time – Hourly ($16–$25 DOE)
Work Hours: 8:00 am – 5:00 pm,
Monday through Friday (flexibility required for C-Store coverage)
Our Culture: We humbly began as a small, hometown-owned company and remain committed to excellence in the fuel industry. Our team values include collaboration, learning together as we grow, and work-life balance. Join us in a rewarding role that blends customer service, retail operations, and community
engagement.
Summary: We are a growing fuel and propane distributor with multi-site locations across ND. The Lisbon location is transitioning to a new full-time position, with benefits, approximately 40 hours per week. This position combines responsibilities of a Customer Experience Specialist and C-Store operations. This hybrid role requires a self-motivated, dependable individual who can effectively balance administrative tasks with retail duties while delivering excellent customer service and operational support.
Responsibilities
Customer Service and Administrative Duties:
- Answer phones and emails; assist customers with orders, account inquiries, and service requests.
- Maintain and update customer accounts with accuracy.
- Process transactions, invoices, reports, and deposits.
- Support drivers with orders and dispatch communication.
- Utilize Google Docs and Cargas to manage inventory, daily cash box balancing, mail, and other records.
- Represent the company with professionalism and uphold our Core Values.
C-Store Operations:
- Open and close the store, including alarm system and till setup.
- Prepare and stock coffee, breakfast items, and store merchandise.
- Process local account reports, daily worksheets and deposits.
- Maintain cleanliness and organization inside and outside the store (shelves, pumps, restrooms, parking lot).
- Manage orders with vendors (e.g., Henry’s, Coke, Pepsi), stock coolers, and track inventory markdowns, transfers, and use.
- Change fuel prices at Lisbon and the second location.
- Monitor and replenish washer fluid, towels, and garbage at both locations.
Qualifications:
- Self-motivated and reliable with a strong sense of accountability.
- Positive and professional attitude.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask across office and retail settings.
- Basic computer skills including Microsoft Office and Google Suite.
- Ability to lift and stock inventory and perform cleaning duties as required.
- Willingness to work in a fast-paced environment with varying priorities.
Join our team and help shape a growing location, where service and community matter.
We help propel our economy and provide the confidence of a job well done as we fuel our customers at home and in the construction, agriculture, and trucking industries. Kotaco ensures satisfaction with every delivery. Meeting needs and providing solutions for our customers are basic business practices but at Kotaco we pride ourselves on going the extra mile and keeping the customer in mind in all we do.
...As a Home Depot Sales Lead Generator, you will work as a representative of Anderson Heating, Cooling, Plumbing & Electrical who is partnered with The Home Depot. In this role, your primary goal is to engage with customers at the Home Depot store and generate leads for...
...Summary: EYA, the premier residential developer in the Washington D.C. Metropolitan Area, is seeking an entry-level Real Estate Development Analyst in Bethesda, MD. In this position, you will be an integral member of our land acquisition and development team, working...
Job Title: Sr. FICO Business Analyst Location: Livermore, CA (Hybrid 2 days onsite: Tuesday & Wednesday) Compensation: $80$100/hr (Contract) or $135K$185K base (FTE) + 7.5% target bonus (paid twice per year) Benefits: This position is eligible for medical,...
Web Analyst with Google Analytics Location Remote : The Web Analyst is responsible for managing Ameren's Google Analytics profiles and reporting on the performance of Ameren.com and the Ameren mobile app. Key responsibilities include: Manage the Google Analytics 3...
...and HCM modules within PeopleSoft. Proven cutover experience in PeopleSoft environments. Ability to work independently in a remote setting and meet tight deadlines. Additional Details: Remote Position No travel required. Short-Term Contract Through...