Job Description

Our client, a global leader in information and software solutions, is currently seeking an onsite Fulfillment Associate in St Cloud MN.

Position: Fulfillment Associate

Location: 100% Onsite - St. Cloud, MN

Schedule: Monday-Friday, 8:00 AM-5:00 PM (Potential OT up to 5 hrs/week)

Duration: 6-month contract (potential to convert)

Pay Rate : $20 an hour

Responsibilities

• Build and maintain strong relationships with internal/external customers, vendors, and jurisdictional agencies.
• Perform searches, document retrieval, preparation, execution, filings, and recordings at all jurisdictional levels.
• Assist customers and vendors with order fulfillment and problem resolution.
• Demonstrate and explain WKLS service offerings, procedures, and jurisdictional requirements.
• Make timely, informed decisions to meet client expectations.
• Recommend improvements for customer satisfaction, retention, efficiency, revenue growth, and cost savings.
• Challenge and improve existing procedures for greater efficiency and satisfaction.
• Provide product, jurisdictional, and database training using a consultative approach.

Qualifications

• Associate's degree and/or minimum 1 year of customer service experience in a fast-paced, multi-functional, customer-focused environment.
• Preferred experience with:
  • UCC
  • Mortgage
  • Secured transactions
  • Lending
  • Commercial title/abstracting
  • Commercial banking
• Proficiency in Microsoft Word, Excel, Outlook, and strong data entry skills.
• Strong written and verbal communication skills.
• Ability to prioritize multiple demands, multitask, and problem-solve.
• Excellent analytical, organizational, and time management skills.
• Ability to work overtime as needed.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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