Customer Service Representative Job at Leeds Professional Resources, Brandon, FL

U3JGdE5UakkxWjdQVXdOQ252RXNIaE15Tnc9PQ==
  • Leeds Professional Resources
  • Brandon, FL

Job Description

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Pay $18/HR (Monday-Friday Day Shift)

Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home.

Additional Info:

  • Must have reliable transportation and home internet access

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Excellent communication skills and Microsoft Office Suite

Job Tags

Work at office, Day shift, Monday to Friday,

Similar Jobs

Federal Express Corporation

Package Handler - Part Time (Warehouse like) Job at Federal Express Corporation

 ...why pay for a gym membership when you can get paid while working out? Warehouse duties include loading, unloading, and sorting of packages of various sizes. Part time Federal Express Corporation (FEC) employees work one shift a day; full time Federal Express... 

Roofing Talent America (RTA)

Estimator - Commercial Roofing Job at Roofing Talent America (RTA)

 ...Estimator (Commercial Roofing) West Chicago, IL $100,000 - $130,000 + Commission & Benefits Advance your career with a contractor that invests in people, not just projects Looking for more than just a job? This is your chance to step into a role where... 

Insight Global

Treasury Support Specialist Job at Insight Global

 ...Finance experience a plus Previous retail, banking, or customer-facing experience is a plus Prior project management and/or consulting experience is a plus Responsibilities: Ownership of customer service experience for treasury team Provide support to... 

TMCC LLC

Breakfast & Dinner Line Cook Job at TMCC LLC

 ...Are you passionate about cooking high-quality, artisanal food in a fast-paced, welcoming environment ? Were looking for a skilled Breakfast Cook to join our team! Our Mission: Committed to connecting with our community through high-quality, artisanal food,... 

GOAT USA

Customer Service Associate (Seasonal Temporary) Job at GOAT USA

 ...is responsible for addressing and resolving customer issues (whether large or small), across phone, email, social media, and live chat . Beyond resolving problems, the Customer Service Associate strives to deliver exceptional, above-and-beyond service that fosters loyalty...